Section 01
About Hello Seven & Scope of This Policy
Hello Seven is a brand and business operated by Rodgers Collective Inc., a North Carolina corporation. Throughout this Privacy Policy, the names "Hello Seven," "Rodgers Collective," "we," "us," and "our" all refer to Rodgers Collective Inc. The terms "you" and "your" refer to any visitor, customer, member, subscriber, SMS opt-in, or other person whose personal information we collect or process.
This Privacy Policy applies to information we collect through:
- Our website at helloseven.co and any subdomains or successor sites we operate;
- Our business coaching programs, memberships, courses, masterminds, and events;
- Our email newsletters and marketing emails;
- Our SMS and text messaging programs;
- Our podcasts, social media channels, and customer service communications; and
- Any other interactions between you and Hello Seven.
By using our Site or Services, opting in to our communications, or otherwise providing your personal information to us, you agree to this Privacy Policy.
Section 02
Information We Collect
We collect personal information that you provide directly to us, information we receive automatically when you interact with our Site or Services, and information we receive from third parties. The categories below summarize the personal information we may collect.
| Category | Examples |
|---|---|
| Identifiers | Your name, email address, mailing address, phone number, account username, IP address, and device identifiers. |
| Commercial Information | Records of programs, memberships, courses, or events you have purchased or registered for, payment history, and customer service interactions. |
| Payment Information | Billing information necessary to process payments. Full payment card numbers are processed by our payment processors and are not stored by us. |
| Mobile Information & SMS Consent | Your mobile phone number, opt-in consent records (including the date, time, and method of opt-in), opt-out records, and message logs. |
| Internet & Network Activity | Information about your interactions with our Site and Services, including the pages you view, links you click, search terms, referring URLs, browser type, operating system, and timestamps. |
| Geolocation Data | Approximate location data derived from your IP address. We do not collect precise GPS location. |
| Professional & Business Information | Information you share with us in coaching contexts, such as your business name, industry, revenue range, goals, and challenges. |
| User Content | Content you submit to our community spaces, comments on our blog, messages to us, social media interactions, and any other content you share. |
| Inferences | Inferences we draw from the above to understand your preferences and personalize our communications. |
Information from Third Parties
We may receive information about you from third parties, including our payment processors, advertising partners, analytics providers, social media platforms, and partners who refer you to our Services. We will treat any information received from third parties consistent with this Privacy Policy.
Section 03
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide our Services — including delivering programs, memberships, content, events, and customer support you have requested or purchased.
- To process transactions — including billing, refunds, and order fulfillment.
- To communicate with you — including sending you transactional messages, account notifications, customer service responses, and (if you have opted in) marketing emails and SMS messages.
- To personalize your experience — including tailoring content, offers, and communications to your interests and stated goals.
- To improve our Services — including analyzing how visitors use the Site, testing new features, and developing new programs.
- To market and advertise — including running advertising campaigns on our own properties and on third-party platforms, subject to your rights to opt out.
- To comply with the law — including responding to subpoenas, court orders, and regulatory requests, and enforcing our Terms & Conditions.
- To protect our rights and the rights of others — including investigating fraud, protecting against security threats, and pursuing or defending legal claims.
Section 05
SMS & Mobile Information
If you provide your mobile phone number to Hello Seven and opt in to receive text messages from us, we treat that information with heightened protection. The terms below describe how we handle your mobile information.
Carrier-Required SMS Disclosure
We Do Not Share SMS Consent Data
Mobile information (including phone numbers, SMS opt-in consent, and any data related to your SMS interactions with Hello Seven) will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. We do not sell, rent, lease, trade, or otherwise transfer SMS opt-in consent data.
Information sharing for the operation of our SMS service is permitted only with subcontractors, aggregators, and providers of the Text Message services — for example, the SMS platform vendor that physically delivers messages on our behalf — and only to the extent necessary to deliver and support the SMS service you have opted into.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
What We Collect
When you opt in to our SMS program, we collect:
- Your mobile phone number;
- Your opt-in consent record, including the date, time, and method of your opt-in;
- Records of messages we send to you and messages you send to us; and
- Your opt-out elections, if any.
How We Use Your Mobile Information
We use your mobile information solely to deliver the SMS service you have opted into, including sending you recurring marketing and promotional messages, transactional and account messages, customer service messages, event reminders, and program updates. We also use mobile information to honor opt-out requests and to demonstrate compliance with applicable SMS rules and regulations.
Your SMS Rights
- Opt Out — Reply STOP to any message we send to stop receiving SMS messages from us. After replying STOP, you will receive one final confirmation message.
- Get Help — Reply HELP to any message for assistance, or contact us at info@helloseven.co.
- Message Rates — Message and data rates may apply.
- Frequency — Message frequency varies.
For the full Terms governing our SMS program, including frequency, rates, carrier disclaimers, and sender identification, see Section 08 of our Terms & Conditions.
Section 07
Advertising & Analytics
We work with advertising partners and analytics providers to deliver advertising and to measure the effectiveness of our marketing. These partners may collect information about your activity on our Site and on other sites and apps to deliver advertising relevant to your interests. Some of these activities may be considered "sales," "sharing," or "targeted advertising" under certain state privacy laws.
To opt out of interest-based advertising by companies that participate in industry self-regulatory programs, visit:
- Digital Advertising Alliance: www.aboutads.info/choices
- Network Advertising Initiative: www.networkadvertising.org/choices
- European users: www.youronlinechoices.eu
To opt out of preference-based advertising in our newsletters, use this form: Newsletter Preference Opt-Out.
Section 08
Automated Decision-Making & AI
We may use automated tools, machine learning, and artificial intelligence to support our business — for example, to segment audiences, personalize content, draft communications, summarize support requests, and analyze how visitors use our Site. We do not use these tools to make decisions that produce legal effects concerning you or that significantly affect you without human involvement.
If we offer AI-powered features within our Services (for example, an AI assistant or AI-generated content tool), the use of those features may involve sharing information with third-party AI providers solely to deliver the feature. We will describe any such features in the relevant program or product disclosures.
Section 09
Data Retention
We retain personal information for as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of information and the purpose for which it was collected. When personal information is no longer required, we will delete it, anonymize it, or otherwise dispose of it securely.
We retain SMS opt-in consent records and message logs for the period required by applicable carrier rules and consumer protection laws.
Section 10
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, alteration, and disclosure. No method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you and the appropriate authorities to the extent required by applicable law.
Section 11
Children's Information
Our Site and Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided personal information to us, please contact us at info@helloseven.co and we will take steps to delete that information.
Section 12
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
- Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing — You may opt out of the "sale" or "sharing" of your personal information as those terms are defined under California law.
- Right to Limit Use of Sensitive Personal Information — You may direct us to limit the use of certain sensitive personal information to the purposes permitted by California law.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.
- Authorized Agents — You may designate an authorized agent to submit requests on your behalf, subject to verification.
To exercise these rights, email us at info@helloseven.co with the subject line "California Privacy Request." We will verify your identity before responding to your request and will respond within the timeframes required by California law.
Section 13
Other U.S. State Privacy Rights
If you are a resident of a state with a comprehensive consumer privacy law (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Maryland, Minnesota, Rhode Island, Tennessee, and Indiana), you may have rights similar to those described above for California residents. These rights generally include the right to access, correct, delete, and obtain a portable copy of your personal information; the right to opt out of targeted advertising, the sale of your personal information, and certain profiling; and the right to appeal a denial of your request.
To exercise these rights, email us at info@helloseven.co with the subject line "State Privacy Request" and identify your state of residence. We will verify your identity before responding to your request and will respond within the timeframes required by your state's law.
Section 14
GDPR & International Rights
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that grants similar rights, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws:
- Right of Access — You may request access to the personal information we hold about you.
- Right to Rectification — You may request that we correct inaccurate personal information.
- Right to Erasure — You may request that we erase your personal information, subject to certain exceptions.
- Right to Restrict Processing — You may request that we restrict the processing of your personal information.
- Right to Data Portability — You may request that we provide your personal information in a structured, commonly used, machine-readable format.
- Right to Object — You may object to our processing of your personal information for marketing purposes or based on our legitimate interests.
- Right to Withdraw Consent — Where we process your personal information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
- Right to Lodge a Complaint — You may lodge a complaint with the supervisory authority that has jurisdiction over your country.
- Right Not to Be Subject to Automated Decision-Making — You have the right not to be subjected to decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
Our lawful bases for processing personal information under the GDPR include your consent, the performance of a contract with you, compliance with our legal obligations, and our legitimate interests in operating and improving our business.
To exercise these rights, email us at info@helloseven.co.
Section 15
International Data Transfers
Rodgers Collective Inc. is based in the United States, and we and our service providers may process your personal information in the United States and other countries. If you access our Site or Services from outside the United States, your information may be transferred to, stored in, and processed in jurisdictions that may have data protection laws different from those of your country. We take steps to protect personal information transferred internationally, including using appropriate safeguards where required by law.
Section 16
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes that affect your rights, we will provide additional notice by email, by SMS (if you have opted in), or through a prominent notice on the Site. Your continued use of the Site and Services after the effective date of an updated Privacy Policy constitutes your acceptance of the updated Policy.
Section 17
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to reach our privacy team, please contact us:
Rodgers Collective Inc. · d/b/a Hello Seven
Attn: Privacy
PO Box 1124
Summerfield, NC 27358
Email: info@helloseven.co
For our Terms & Conditions, see helloseven.co/terms.
