CUSTOMER SERVICE REPRESENTATIVE

Who You’ll Work With

This is a full time role that reports directly to our Client Experience Manager. You’ll work with our team in Client Experience as well as our team in Operations.

We are looking for someone who has a minimum of 1 year of experience in a customer support role, the ability to sell via email and chat, communicate clearly and effectively, both verbally and in writing, and also has dreams of long term growth with Hello Seven. This is a remote, work-from-home position with occasional travel to our main office in Greensboro, NC. 

This position will also require flexibility including working some occasional evenings and weekends. We run several live events per year that may require your in-person assistance.

Who We Are

Our mission is to empower women-owned businesses, Black-owned businesses, queer-owned businesses, and other entrepreneurs from communities that have been marginalized to make $1m in revenue and build wealth.  Getting to $1M+ in revenue isn’t just a financial bragging point—it’s a benchmark that allows them to make a difference in their lives, their communities, and the world. We do this by delivering top-notch executive coaching in the form of coaching programs, live and virtual events, a podcast, a newsletter, and online-based communities. We have a growing audience of 50,000 women entrepreneurs and are on a mission to serve as many women as possible.

How We Promote Equity, Cultivate Leaders, and Grow, Together.

Diversity boils down to curiosity — it is the antithesis of boredom.

Dr. Anna Powers

Hello Seven is a lot of things, but boring is not one of them.  We are dedicated to a culture where everyone can show up to work as their full, authentic selves.

Diversity and inclusion doesn’t happen by accident or happenstance, it is by design. Together, we are the designers. We believe that a diverse and inclusive workplace makes our business stronger—we care about including diverse perspectives and experiences throughout every level of Hello Seven. When we say, “we should all be millionaires,” we mean ALL of us. This is why we are committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele, and within our community. Our team must reflect our community. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LQBTQIA, age, religion, and abilities. 

We take responsibility for the community we are creating with Hello Seven, and we are here to contribute to the progression of our society to a more inclusive and equitable one.

What We Believe In

We’re committed to growth mindset.

We challenge our limiting beliefs, biases, prejudices, and habits to create the world we want to live in.

Personal responsibility is paramount.

We are brave enough to admit when we’re wrong or when we’ve made mistakes and take the initiative to correct the issue. We are here to own our individual part in all co-created messes AND miracles.

Simplicity sustainably scales.

We seek the solution that is as easy as possible to execute AND gets the biggest result. Let it be easy and be willing to do the work that creates ease. Work hard once, then tweak and repeat.

Momentum depends on process.

Clear process simplifies every task, and when a process doesn’t yet exist, we know creating it will move us more quickly toward our goals.

Our success is measured by the success we create for others.

When our team members and clients are successful, so, too, are we.

The more fun we have the more money we make.

Changing the world and making money can both be joyful pursuits. We know when we’re having fun and we’re aligned as a team, creating impact and having success come easily.